【Important】Notes for Participating in Bali Optional Tours

To ensure you safely enjoy your tours in Bali, please keep the following points in mind:

1. Information Regarding Traffic Conditions and Time

Chronic Traffic Jams: Traffic jams frequently occur in Bali. Therefore, tours may not proceed as scheduled, and the duration and return times may change.
Airport Transfer Risks: If you participate in a tour on your departure day, there is a risk of missing your flight due to traffic jams, check-in congestion, etc. We cannot compensate for this, so please understand the risks before booking.
The tour duration is an estimate and may vary depending on your hotel location. No refunds are provided for shorter durations. Any time exceeding the scheduled 12 hours will be subject to an overtime charge.
Additional Charges:
If the allotted time is exceeded: Rp. 130,000 / USD 10 / 1,400 JPY per hour
For late night/early morning (23:00 - 8:00 the next day) or long-distance transfers: Rp. 250,000 / USD 20 / 2,800 JPY

2. Impact of Weather and Local Circumstances

Unexpected Changes: Due to bad weather or local religious events, tour content or order may change, or some sights may not be accessible. No refunds will be issued for these reasons, so please be aware in advance.
Cancellations Due to Natural Disasters, etc.: No refunds will be issued for tour cancellations or changes due to typhoons, earthquakes, heavy rain, wars, riots, etc.

3. Attire, Health, and Belongings

Attire for Temple Visits: Please wear clothing that covers your knees and shoulders to avoid excessive skin exposure. Also, for religious reasons, women who are menstruating are not permitted to enter temples.
Health Management:
If you feel unwell, please inform your driver immediately.
Especially for young children and elderly guests, please take sufficient care of your health. Any health issues during the tour are your own responsibility.
We may refuse participation for those with health concerns, chronic illnesses, pregnant women, or infants.
The stairs to waterfalls and gorges are very challenging. We do not recommend them for those who are not confident in their leg strength.
Recommended Items: Comfortable walking shoes, drinking water, insect repellent spray. When visiting waterfalls and gorges, we recommend wearing clothes and shoes that can get wet, and waterproofing your mobile phone/camera.

4. Vehicle and Luggage

Estimated Passenger Capacity:
Without large luggage: 1-7 people per vehicle
With suitcases: 1-4 people per vehicle
If you have 8 or more people, or large luggage (suitcases, wheelchairs, strollers, golf bags, etc.), please consult us in advance (prices may vary).
Luggage Management: Suitcases and other items can be stored in the car, but please manage your valuables strictly yourself.

5. Other

Private Tours: You can freely arrange/plan your tour content according to your wishes.
Guarantees: We are not responsible for the effects of power spots or any injuries/troubles during the tour.
Unavailable Dates: Tours cannot be arranged on Bali's New Year, "Nyepi," and the surrounding dates.
Revisions: Prices and terms of service are subject to change without notice.

【Payment】

• ※Please transfer the tour fee to the designated bank account at least three days before the tour date. We will inform you of the bank details (UFJ Bank) once your reservation is confirmed.
• ※Prices, notes etc. may change without prior notice.

【Cancellation/Change fee】

• You have to pay a cancellation or rescheduling fee in the situations listed below.
• ・8 day-before…0%
• ・7-5 day-before…50%
• ・4-0 day-before…100%

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